Terms and Conditions

Dear users, please read these Terms and Conditions of Use before using the website "www.mapinsuccess.com". Use of the website means that you agree to and accept these Terms and Conditions. Before placing your order, you must expressly confirm that you have read and accept to comply with these Terms and Conditions.

I. About these Terms and Conditions of Use.

1. These Terms and Conditions of Use (the "Terms and Conditions") govern the relations between "NLP Bulgaria" EOOD, hereinafter referred to for short as the "Trader", owner and administrator of this website (web-site) "www.mapinsuccess.com" (the "Web Page" and/or the "Site"), on the one hand, and the individuals and legal entities, users of the Site, on the other hand. These Terms and Conditions are binding on all users of the Site, and the users agree, accept and undertake to comply with the Trader's Terms and Conditions.

2. "NLP Bulgaria" is a sole-owner limited liability company entered in the Commercial Register at the Registry Agency under UIC 175218206. The Trader has its registered seat and management address in Bulgaria, city of Sofia, 5 Orfey Street.

3. "NLP Bulgaria" EOOD has the right to unilaterally amend these Terms and Conditions. When making amendments to the Terms and Conditions, "NLP Bulgaria" EOOD undertakes to notify the users by sending to their e-mail and/or publishing in a visible place on the Site a notice of the amendment of the Terms and Conditions, the text of the amendments or an electronic link to the place on the Site where the amended Terms and Conditions are available.

II. Definitions

"Virtual POS terminal" is a logical device defined in the card system of a bank, through which electronic payments for goods and services are made through the Trader's website using a bank card in online mode. The e-commerce platform is serviced entirely by the information systems of the bank with which the Trader has concluded a contract for servicing payments with local and international debit and/or credit cards on the internet, without the presence of other intermediaries for transaction processing.

"Distance contract" or only "Contract" is a contract concluded between a trader and a consumer as part of an organized system for distance sales or provision of services without the simultaneous physical presence of the trader and the consumer, through the use of one or more means of distance communication until the conclusion of the contract, including at the moment of conclusion of the contract.

"Personal data" means any information relating to an individual who is identified or may be identified directly or indirectly through an identification number or through one or more specific features.

"User" under these Terms and Conditions means any individual and legal entity that uses the services, information, content of the Web Page and/or wishes, through the relevant form placed on the Web Page and in the procedure provided for this, to purchase a product or service offered by the Trader through the Web Page.

"Sale price" is the final price for a unit or a certain quantity of goods and/or service, including value added tax and all additional taxes and fees.

"Product" under these Terms and Conditions means any goods and/or service offered by the Trader through the Site.

III. Site content and copyright

"NLP Bulgaria" EOOD, as the creator and owner of the website "www.mapinsuccess.com", grants the User the right to load and view all materials published on the Site only for personal use for non-commercial purposes, provided that the User observes and complies with all copyrights and the relevant notices. The materials on this Site may not be changed in any way, nor copied, publicly distributed or provided for any public or commercial purpose. The materials on this Site are protected by the Copyright and Related Rights Act, and any unauthorized use may constitute a violation of copyright, trademark rights or other legal provisions.

IV. Purchase from the Site

1. Purchase through the Site requires the User to provide and enter in the order form the data necessary for the Trader to perform the delivery.

2. In order to receive the right to make a valid order for the purchase of a Product, the User must provide the minimum necessary data and information. Before confirming their order, the User must provide the following data: name and surname or company name when the User is a legal entity; telephone number; e-mail address; delivery address; invoice details. If the User wishes to voluntarily provide other data in view of the performance of a specific delivery or the existence of other specific conditions or circumstances regarding the performance of the delivery, the User shall indicate these data in the "Additional information" field as a note to the order.

3. Before paying for the order, the User must confirm that they agree with and accept these Terms and Conditions and the delivery terms. After expressing agreement with these Terms and Conditions, the User is considered bound by the clauses of these Terms and Conditions and undertakes to comply with them.

4. The order placed takes effect between the parties after confirmation of its validity at the contact telephone number specified by the User and/or by sending a message to the provided correspondence e-mail address.

5. There are no restrictions in serving categories of Users due to age or any other restrictions.

V. Sale price of the Products.

1. All Sale prices of the Products are stated in euro and include VAT.

2. If the User wishes an invoice to be issued for the purchase, the invoice accompanies the Product upon delivery or will be sent to the e-mail address specified by the User.

VI. Method of payment

1. Electronically through a Virtual POS terminal by debit or credit card through a payment system provided by the bank with which the Trader has concluded a contract.

2. By bank transfer to the Trader's bank account. Upon confirmation of the order, the User receives at their e-mail address a specially generated unique order number, which the User, among other things, must indicate as the reason when making the transfer of the amount to the bank account.

VII. Delivery terms

1. Deliveries are carried out by courier to the delivery address indicated in the order. The order cannot be sent "Poste restante" or "To a P.O. box".

2. Upon receipt of the Product, the User must check the contents of the package for conformity of the Product sent with the order placed. If defects in the appearance of the Product are found, the User must contact the courier, who is obliged to draw up a damage report for the shipment, and the costs for the damaged Product are covered by the courier. Otherwise, the User cannot make a complaint for shortages or impaired integrity of the Product.

3. In cases of refusal of the order, the costs related to notifying the Trader and sending the Product back are entirely at the expense of the User.

VIII. In the event of a problem with an order placed

1. If, as of the date of an order placed and processed, any of the Products is not available and the Trader cannot deliver the Product within the delivery terms specified above or no longer offers the Product ordered by the User, an employee of the Trader will contact the User at the contact telephone number specified by the User and/or at the e-mail address specified by the User as soon as possible in order to clarify the actions additionally necessary for fulfilment of the order or replacement of the Product. If the User does not wish to receive the Product ordered by the User or does not wish to replace the Product ordered by the User with another, the Trader guarantees the timely refund of the Sale price paid by the User.

2. If the User has specified inaccurate or incorrect delivery data, names, e-mail, delivery address and postal code, contact telephone number, which prevent the Trader from making the delivery, the Trader will make reasonable efforts, in view of the circumstances, to contact the User in order to clarify and verify the correct data necessary for the delivery.

3. If, within the delivery period, the Trader cannot find the User at the address specified by the User or a third person who can receive and accept the Product on their behalf, and cannot contact the User at the contact telephone number and e-mail address specified by the User, the User must additionally confirm at the Trader's contact telephone numbers their wish to receive the Product after the delivery period. In these cases, the User must bear all costs for performing the repeated delivery.

IX. Right of withdrawal from a paid order and return of the Product

1. The User has the right to withdraw from the placed order and return the Product to the Trader without giving a reason, without owing compensation or penalty and without paying any costs, except for the transport and other costs related to returning the Product, within a 14-day period, counted from the date of acceptance of the Product by the User or by the third person who accepted the Product on behalf of the User. For the avoidance of doubt, the 14-day period begins to run from the date of receipt of the Product, reflected in the documents for handover of the Product by an employee of the courier who performed the delivery.

2. In order for the right of withdrawal to be considered validly exercised, the User must notify the Trader of their wish to withdraw from the order by sending a letter, notice, application or other written communication from which it is unambiguously clear that the User wishes to withdraw from the order before the expiry of 14 (fourteen) days from the date of receipt of the Product, and must have returned or sent back to the Trader the Product no later than 14 (fourteen) days, counted from the date of receipt of the notice of withdrawal from the order.

3. Upon validly exercised right of withdrawal from the placed order, the Trader will refund to the User the Sale price paid by the User to the bank account specified by the User or by another method chosen by the User, no later than 14 (fourteen) days counted from the date of receiving back the Product or from receiving proof that the Product has been sent to the User.

4. Notwithstanding the preceding clause, in accordance with the requirements of the International Card Organizations and the General Terms and Conditions of UniCredit Bulbank for processing card payments through a POS terminal, where a cancellation of an order is requested in relation to goods or services paid for by a consumer using a bank card, the Trader shall refund the relevant amount solely by means of a credit transaction to the same card used for the original payment for the specific goods or services.

5. The Trader has the right to withhold refunding the Sale price until the Trader has received back the Product or until the User has provided proof that the User has sent back the Product to the Trader.

6. In cases of refusal of the order, the costs related to notifying the Trader and sending the Product back are entirely at the expense of the User.

7. The User has no right to withdraw from the order and cannot request refund of the paid Sale price if the Product and the packaging are in impaired commercial condition, the Product has been opened, unsealed or otherwise used in a manner impairing the integrity of the Product or the packaging. In this case, the Trader has the right to refuse to refund the received Sale price for reasons related to hygiene and protection of the Users' health.

8. Address for returning the ordered Product(s): NLP Bulgaria EOOD, 1164 Sofia, 5 Orfey Street;

9. If the Product has been handed over to the User with damaged packaging or has an expired shelf life, replacement or return of the Product is carried out at the expense of the Trader.

X. Dispute resolution procedure.

In the event of a dispute or the existence of a question for whose resolution the Trader's assistance is necessary, the User may contact the Trader at the contact telephone number(s) specified on the Site or send their inquiry in free form to the specified contact e-mail. An employee of the Trader will contact the User as soon as possible in order to discuss all matters raised by the User with the aim of their fast and quality resolution in the interest of both parties.

Legal guarantee and alternative dispute resolution

All goods presented on the site and/or sold in the online store have a legal guarantee of conformity of the goods with the sales contract pursuant to Art. 112-115 of the CPA. The commercial guarantee does not affect the rights of consumers arising from the guarantee under Art. 112-115 of the CPA. Regardless of the commercial guarantee, the seller is liable for the lack of conformity of the consumer goods with the sales contract pursuant to the guarantee under Art. 112-115 of the CPA.

Alternative dispute resolution bodies within the meaning of Art. 181n, para. 4 of the CPA are the conciliation commissions at the Commission for Consumer Protection.

In the event of a dispute and inability to resolve it between you and this online store, you can refer to the ODR site or the CCP.

In order to exercise the right of withdrawal, the consumer may contact the trader at e-mail info@nlpbulgaria.bg.

XI. Use of personal data

With this privacy notice, "NLP BULGARIA EOOD" provides information regarding the methods of collecting, using, sharing and protecting the personal data provided by you. NLP BULGARIA EOOD processes your personal data lawfully, fairly and in a transparent manner. They are collected for specific, explicitly stated and legitimate purposes and are not further processed in a manner incompatible with those purposes. The personal data are appropriate and related to and limited to what is necessary in relation to the purposes for which they are processed ("data minimisation"), accurate and kept up to date. They are processed in a manner that ensures an appropriate level of security of the personal data. They are stored in good faith and according to the statutory periods. Please note that the retention periods are subject to periodic review, and in the event of a change in the statutory periods, a corresponding update is carried out. In specific cases, it is possible for NLP BULGARIA EOOD to process personal data in unstructured form. We assure you that the processing of these data is carried out in accordance with national legislation.

If this notice is amended in the future, we will promptly publish information about this on our website.

Your rights with regard to your personal data

In accordance with Bulgarian legislation, you may exercise the following rights related to the personal data processed by NLP BULGARIA EOOD:

to have access to your personal data processed by NLP BULGARIA EOOD and to receive a copy of them;

to have them corrected when inaccurate or when the data are incomplete;

to request that your personal data be erased when the conditions for this are present;

to require that the processing of your personal data be restricted in the cases provided by law;

to object to the processing of your personal data in the cases provided by law;

to exercise your right to data portability and request that your data be provided in a structured, commonly used and machine-readable format;

where the processing is carried out on the basis of your consent, to withdraw the consent given at any time and without paying any fees; and

to lodge a complaint with the Commission for Personal Data Protection.

Detailed information regarding the conditions and procedure under which you may exercise your rights can be found in the Policy for Exercising the Rights of Personal Data Subjects of NLP BULGARIA EOOD on our website, as well as in our office.

How can you contact us?
You can contact us at the following address: 5 Orfey Street, city of Sofia, e-mail: info@nlpbulgaria.bg

You can also contact our Data Protection Officer: Lora Arnaudova through the following contact details: e-mail: office@nlpbulgaria.bg, Address: 5 Orfey Street, city of Sofia.

Processing of your personal data in the following cases:

Registration for training programs, courses and trainings.

What are the personal data that we collect?

Name, patronymic and surname;

Company and position;

E-mail and telephone;

Address: permanent or current;

Bank information: bank account number and others;

For what purposes do we collect your personal data?

Preparation, completion, results and analysis of Map'inHiring, Map'inPerformance, Map'inDevelopment tests;

Registration for participation in training programs, courses and trainings;

Payment of a participation fee;

Preparation of individual/personalized offers for training programs, courses and trainings;

Notification of upcoming training programs, courses and trainings by e-mail and telephone.

On what legal basis do we collect your personal data?

conclusion and performance of a contract for a training program, course and training;

For what period do we store your personal data

Your personal data are stored according to statutory periods, which are set out and documented in an Instruction for Management of the Documentary Archive. The specific periods can be provided upon request by the data subject.

With whom do we share your personal data?

Where there is a justified reason and on the basis of a written agreement with the third parties listed below, it is possible for us to share your personal data with:

Service providers (consultants, experts, evaluators, lawyers);

Subcontractors who provide services on behalf of NLP BULGARIA EOOD in or outside the territory of the Republic of Bulgaria.

Personal data processed through our official websites: www.nlpbulgaria.bg, www.coaching.bg, www.mapinsuccess.com

What are the personal data that we collect?

Name, patronymic and surname;

Company, position;

E-mail and telephone;

Address: permanent or current;

Data about your bank card, card number and CVV code (in case of online payment);

Other personal data, depending on the information entered by you.

For what purposes do we collect your personal data?

So that we can respond comprehensively to your inquiries;

So that we can provide you with the training programs, courses and trainings that we offer, adapted to your needs;

So that we can process your payment;

So that we can send you notifications related to upcoming training programs, courses and trainings, by telephone call, SMS message or to an e-mail address.

On what legal basis do we collect your personal data?

Your consent to process your personal data when you have chosen to use our services.

Our legitimate interest in using your personal data to improve the quality of service provided by our employees and to defend ourselves in possible judicial or other disputes;
For what period do we store your personal data?

Your personal data are stored according to statutory periods, which are set out and documented in an Instruction for Management of the Documentary Archive. The specific periods can be provided upon request by the data subject.

With whom do we share your personal data?

Software companies that are responsible for the maintenance of the website and/or its separate functionalities;

Other companies in contractual relations with NLP BULGARIA EOOD.

The Trader does not collect, record, store or in any other way process data relating to the credit or debit card used by the User to make electronic payments. The data necessary to make the payments are entered through the internet platform provided by the bank that executes the transaction.

XII. Policy for exercising the rights of personal data subjects

This policy ("Policy") determines the conditions and procedure under which individuals whose personal data are processed by "NLP BULGARIA" EOOD (the "Company") may exercise their rights under personal data protection legislation.

General principles

NLP BULGARIA EOOD processes and protects personal data collected in the performance of its activity fairly, lawfully and in accordance with the purposes for which the data were collected.

Employees who process personal data for the purposes of preparing and carrying out training programs, courses and trainings as part of their employment duties observe the following principles when processing personal data:

personal data are processed lawfully and fairly; personal data are collected for specific, precisely defined and lawful purposes and are not further processed in a manner incompatible with those purposes; personal data collected and processed in human resource management are relevant, related to and not exceeding the purposes for which they are processed; personal data are accurate and, where necessary, updated; personal data are erased or corrected when it is established that they are inaccurate or disproportionate in relation to the purposes for which they are processed; personal data are kept in a form that allows identification of the relevant individuals for a period no longer than necessary for the purposes for which those data were collected.

Employees who process personal data undergo initial and periodic data confidentiality trainings and familiarize themselves with the applicable legislation.

Definitions

The definitions listed below have the following meaning:

"Personal data" means any information related to an identified individual or an individual who can be identified directly or indirectly, in particular through an identifier such as name, identification number, location data, online identifier or by one or more features specific to the physical, physiological, genetic, mental, intellectual, economic, cultural or social identity of that individual;

"Applicable legislation" means legislation of the European Union and of the Republic of Bulgaria that is relevant to the protection of personal data;

"Profiling" means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects related to an individual, and more specifically to analyze or predict aspects concerning the performance of that individual's professional duties, their economic situation, health, personal preferences, interests, reliability, behavior, location or movement;

"Data subject" means an individual who can be identified directly or indirectly, in particular through an identifier such as name, identification number, location data, online identifier or by one or more features specific to the physical, physiological, genetic, mental, intellectual, economic, cultural or social identity of that individual;

"Regulation (EU) 2016/679" means Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation), published in the Official Journal of the European Union on 4 May 2016.

Rights of personal data subjects

Personal data subjects have the following rights regarding their personal data:

right of access;

right to rectification;

right to data portability;

right to erasure;

right to erasure (right "to be forgotten");

right to request restriction of processing;

right to object to processing of personal data;

right of the personal data subject not to be subject to a decision based solely on automated processing, whether or not such processing includes profiling.

Right of access

Upon request, NLP BULGARIA EOOD provides a personal data subject with the following information:

information whether NLP BULGARIA EOOD processes or does not process the personal data of the person;

a copy of the personal data of the person that are processed by NLP BULGARIA EOOD;
an explanation regarding the processed data.

The explanation regarding the processing of data includes the following information regarding the personal data processed by NLP BULGARIA EOOD:

the purposes of processing; the relevant categories of personal data; the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations;

where possible, the envisaged period for which the personal data will be stored, and if this is not possible, the criteria used to determine that period;

the existence of the right to request rectification or erasure of personal data or restriction of processing of personal data related to the data subject, or to object to such processing;

the right to lodge a complaint with a supervisory authority; where the personal data are not collected from the data subject, any available information about their source;

the existence of automated decision-making, whether or not such processing includes profiling, and information regarding the logic used, as well as the significance and envisaged consequences of such processing for the data subject; where personal data are transferred to a third country or to an international organization, the data subject has the right to be informed regarding the appropriate safeguards in connection with the transfer.

The explanation regarding the processed data contains the information that NLP BULGARIA EOOD provides to data subjects through privacy notices.

Upon request by the personal data subject, NLP BULGARIA EOOD may provide a copy of the personal data that are being processed.

When providing a copy of personal data, NLP BULGARIA EOOD should not disclose the following categories of data:
personal data of third parties, unless they have given their explicit consent to this; data that constitute a trade secret, intellectual property or confidential information; other information that is protected under the applicable legislation.

Providing access to personal data subjects cannot adversely affect the rights and freedoms of third parties or lead to violation of a statutory obligation of NLP BULGARIA EOOD.

Where access requests are manifestly unfounded or excessive, especially because of their repetitive nature, NLP BULGARIA EOOD may charge a reasonable fee based on the administrative costs of providing the information or may refuse to respond to the access request.

NLP BULGARIA EOOD assesses, for each separate case, whether a given request is manifestly unfounded or excessive.
In case of refusal to provide access to personal data, NLP BULGARIA EOOD states the reasons for its refusal and informs the data subject of their right to lodge a complaint with the CPDP.

Right to rectification

Data subjects may request that their personal data processed by NLP BULGARIA EOOD be corrected if the latter are inaccurate or incomplete.

Upon satisfying a request for rectification of personal data, NLP BULGARIA EOOD notifies the other recipients to whom the data have been disclosed (for example state authorities, service providers), so that they can reflect the changes.

Right to erasure (right "to be forgotten")

Upon request, NLP BULGARIA EOOD is obliged to erase personal data if any of the following grounds exists:

the personal data are no longer necessary for the purposes for which they were collected or otherwise processed;

the data subject withdraws their consent on which the processing of the data is based and there is no other legal ground for the processing;

the data subject objects to the processing and there are no legal grounds for the processing that override;

the data subject objects to the processing of personal data for direct marketing purposes;

the personal data have been processed unlawfully;

the personal data must be erased in order to comply with a legal obligation of NLP BULGARIA EOOD;

the personal data have been collected in connection with the offering of information society services to children within the
meaning of Article 8, paragraph 1 of Regulation (EU) 2016/679.

NLP BULGARIA EOOD is not obliged to erase the personal data insofar as the processing is necessary:

for exercising the right of freedom of expression and the right to information;

for compliance with a legal obligation of NLP BULGARIA EOOD;

for reasons of public interest in the area of public health in accordance with Article 9, paragraph 2, letters h) and i), as well as
Article 9, paragraph 3 of Regulation (EU) 2016/679;

for archiving purposes in the public interest, for scientific or historical research or for statistical purposes pursuant to Article 89, paragraph 1 of Regulation (EU) 2016/679, insofar as the right to erasure is likely to render impossible or seriously impair the achievement of the objectives of that processing;

for the establishment, exercise or defense of legal claims.

Right to restriction of processing

The data subject has the right to require restriction of processing when one of the following applies:

the accuracy of the personal data is contested by the data subject; the restriction of processing applies for a period that allows the controller to verify the accuracy of the personal data;

the processing is unlawful, but the data subject does not wish the personal data to be erased and instead requires restriction of their use;

NLP BULGARIA EOOD no longer needs the personal data for the purposes of processing, but the data subject requires them for the establishment, exercise or defense of legal claims;

the data subject has objected to processing on the basis of the legitimate interest of NLP BULGARIA EOOD and verification is pending whether the legitimate grounds of the controller override the interests of the data subject.

NLP BULGARIA EOOD may process personal data whose processing is restricted only for the following purposes:

for storage of the data;

with the consent of the data subject;

for the establishment, exercise or defense of legal claims;

for protection of the rights of another individual;

for important reasons of public interest.

Where a data subject has requested restriction of processing and any of the grounds under the article above exists, NLP BULGARIA EOOD informs the data subject before lifting the restriction of processing.

The right to data portability

The data subject has the right to receive the personal data concerning them and which they have provided to NLP BULGARIA EOOD in a structured, commonly used and machine-readable format.

Upon request, these data may be transferred to another controller specified by the personal data subject, where technically feasible.

The personal data subject may exercise the right to portability in the following cases:

the processing is carried out on the basis of the consent of the personal data subject;

the processing is carried out on the basis of a contractual obligation;

the processing is carried out by automated means.

The right to portability cannot adversely affect the rights and freedoms of other persons.

Right to object

The data subject has the right to object to the processing of their personal data by NLP BULGARIA EOOD if the data are processed on the basis of one of the following grounds:

the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;

the processing is necessary for purposes related to the legitimate interests of NLP BULGARIA EOOD or of a third party;

the processing of data includes profiling.

NLP BULGARIA EOOD terminates the processing of the personal data unless it proves that there are compelling legal grounds for continuing it that override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defense of legal claims.

Right to object to personal data for direct marketing purposes

Where personal data are processed for direct marketing purposes, the data subject has the right at any time to object to the processing of personal data for this purpose, including with regard to profiling related to direct marketing.

Where the data subject objects to processing for direct marketing purposes, the processing of personal data for these purposes is terminated.

Right to human intervention in automated decision-making

In cases where NLP BULGARIA EOOD makes automated individual decisions, whether or not these decisions are made with the help of profiling, which produce legal effects for individuals or similarly significantly affect them, these persons may request a review of the decision with human intervention, as well as express their point of view.

NLP BULGARIA EOOD provides to individuals subject to automated decision-making meaningful information regarding the logic used, as well as regarding the significance and envisaged consequences of such processing for the person.

Procedure for exercising the rights of personal data subjects

Personal data subjects may exercise the rights under this Policy by submitting a request to exercise the relevant right.

A request to exercise the rights of personal data subjects may be submitted in the following ways:

Electronically to the following e-mail address: info@nlpbulgaria.bg

In person at an office of NLP BULGARIA EOOD;

By post to the address of the headquarters of NLP BULGARIA EOOD: city of Sofia, 5 Orfey Street.

The request to exercise rights related to the protection of personal data must contain the following information:

Identification of the person, name and Personal Identification Number

Contact details for feedback, address, telephone, e-mail

Request, description of the request

NLP BULGARIA EOOD provides information regarding the actions taken in connection with a request to exercise the rights of subjects within one month from receipt of the request.

If necessary, this period may be extended by another two months, taking into account the complexity and number of requests from a given person. NLP BULGARIA EOOD informs the person of any such extension within one month from receipt of the request, also stating the reasons for the delay.

NLP BULGARIA EOOD is not obliged to respond to a request if it is not able to identify the data subject.

NLP BULGARIA EOOD may request the provision of additional information necessary to confirm the identity of the data subject where there are reasonable concerns regarding the identity of the individual submitting the request.

Where the request has been submitted by electronic means, where possible the information is provided by electronic means, unless the data subject has requested otherwise.

This Policy was adopted by decision of the Sole Owner of the Capital dated 7 May 2018.

XIII. Cookie use policy

What are "cookies"

"Cookies" are small text files that are stored on your computer or mobile device. The function of "cookies" is to distinguish you from the other users of the same website or to store certain information related to your preferences. They are used by most sites to facilitate your browsing.

Each "cookie" is unique to your browser and contains anonymous information. The content includes the name of the domain from which it comes, its "lifetime" and a value, usually in the form of a randomly generated number.

What types do we use and what are they intended for

Security and identification

The purpose of "cookies" intended for connection security is:

To recognize the user within the specific session

To control security

To guarantee that the information entered by the user is visible only to the user

To ensure the proper functioning of our site

Security and identification cookies are deleted automatically after the end of your browser session or are kept for a limited time in order to ensure uninterrupted work with the site. It is important to note that these, as well as the other types of cookies on the site, do not store the personal data entered.

Performance and functionality

"Performance cookies" aim to collect statistical information and provide content according to the individual preferences of users. Through them, we anonymously measure the number of visits, the pages viewed, visitor activity, as well as repeated visits to the site.

These "cookies" help us analyze traffic, which allows us to improve the website, as well as the overall user experience.

Managing and deleting "cookies"

Please note that a large part of the "cookies" we use will ensure normal browsing on our website, and the rest are important to guarantee access security.

Depending on the browser used, you have the option:

To allow or refuse the storage of cookies from all sources

To set a notification which, for each new "cookie", will ask for permission to accept or refuse

Most browsers are set to accept "cookies" by default. Nevertheless, if you do not want "cookies" to be stored on your computer, you have the option to restrict them by changing the settings of the browser you use.

We warn that if you refuse the storage of cookies, this will prevent you from fully using the services of our site and some of the functions will not work!